Pros? The people on the dev team were some of the best people I had ever worked with. The game we were working on, while it had its challenges, was fantastic. The mid-level managers, the ones who were in the trenches working on the game, were attentive, responsive and really cared about the dev team. It was just one of the best teams of which I was a member.
Cons? The company executives, while chastising the dev crews for not communicating enough with each other, provided little to no visibility into the financial state of the company. There was no detectable long-term plan for how were going to bring the game to market, let alone a long-term plan for the company's survival. Bad decisions were made by those at the helm that put us into a deal that forced us to hire people before we needed them. Finances were wasted on non-essential things. Did the company really merit a renovated 6 floor building with a kitchen on every floor and a 24-hour security staff?
While it has come to light that there were disagreements in management meetings over the decisions that were being made that ultimately lead to the company's demise, no one in the executive staff saw fit to share vital information with non-executives that could have saved many people from so much hardship. Companies go out of business every day, but more should have been done to mitigate the effects of this closure on employees and their families. In light of the disastrous shutdown, not one of the executives have come to employees and said 'I'm sorry'.
We were often told by management we would never work for a company that would treat us better than 38 Studios. What company officials seem to have forgotten or not realized is that how you treat employees in the bad times speaks just as much, if not more, to the quality of characters of the company's executives.
Advice to Senior Management? If any former 38 Studios executive reads this review, I hope they take this advice. Secretive behavior does not foster an open, collaborative environment. Be honest every day with the people whose livelihoods are your responsibility, no matter the unpleasantness of the truth.