Starting about 4 weeks ago, my wife and I started to notice a certain spot of the floor in our bedroom starting to "sag" a little bit. Almost like a divot in the floor/carpet, roughly the size of a small shoebox. I thought it was a bit abnormal, but didn't pay it much attention, since it only seemed to be in the one spot. Well, about 2 weeks go by and we start noticing a few more, smaller in size, but they've also started to crop up in the hallway/living room. Naturally, I called the office/management company and let them know. They said that it may just be the carpet getting old, but they'll send somebody out to look at it.
Well, about a week goes by, nobody shows up, and now the apartment reeks like sewage. I call again, this time more pissed off, letting them know that it's obviously some sort of water damage/rot/sewer leak and that they need to send somebodytoday. Around 6pm that day (Tuesday), the maintenance "supervisor" shows up. He immediately notices the smell, takes a look in the bedroom, and concludes that it's possible a beam may have shifted. He searches the apartment for a bit to try and find crawlspace access, but there isn't one. He explains to us that they'll have somebody show up to investigate no later than Thursday, but they'll need permission to enter in case they have to start pumping water, or anything else serious, but not to worry, because they'll put us in a hotel if the damage is extensive. He then takes a look around the grounds, finds the crawlspace, but says that he'll need a key to get access.
Needless to say, Thursday comes and goes and I don't hear a word from anybody at the management company, the maintenance supervisor, or anyone else. I text the maintenance supervisor asking him what the hell the deal is and he says he wasn't able to get the key, because he "e-mailed" the management company and they hadn't responded yet. However, he'll be here on Saturday (today) to take a look at it by not later than 11AM. Well, it's now 1pm and once again I've heard nothing from him, nor anyone else. Needless to say, this mess is frustrating as fuck and I'm really curious what my legal options are at this point. I guess they'll take it serious once the foundation collapses, but I don't want to wait around for that. I know the obvious answer is, "just move". The thing is, not only is moving a huge hassle that I don't want to deal with, I'm sick of renting companies treating tenants like absolute garbage. Does anyone have any experience dealing with a similar situation that could offer some advice?
