Origin, making the act of even purchasing a game a chore.
Really does. They need to remove the concept of 'add to library' and instead have that populate w/ favorites and purchases. While viewing your library have an additional section below it of games your subscription level provides access to, with filters for demos and DLC. If you want to promote an included title to your library, then favorite it. Then they can highlight special events at the top of that section like this beta or new additions to the Vault (just added They are Billions, been wanting to try that).