They did a pilot for the crowdsourced delivery in LA earlier this year. It was horrible, lost something like 3 packages, amazon is unable to track it well and had no idea where my stuff was at all. Other people I knew had problems as well.
Because of shit like this, Picasso.
that's not a kink in the system, that's a basic flaw. You don't think that will increase the burden on the police and court systems? Amazon half-assing it and then when their shit inevitably gets stolen they don't have the teamsters union of truckers to negotiate rates with. That's a security cost. Those thieving teamsters have a vested interest in not skimming too much. What Amazon will have instead is a detective who they say, "Please to go find our stuff." to.
I'm not considering the case where there is no administrative incompetence, no property theft, no technical failures. If you stipulate perfect conditions then a perfect result should not be surprising. I would like to consider the case where things go wrong. What happens in that case, where things go wrong? Well -- amazon loses profit and property, and we send police out on snipe hunts. Compare that to the delivery driver stealing. Amazon still loses profit and property but they are able to recoup some of that loss through that middleman of that trucker, and we send the police out on snipe hunts. That's a different security cost. c/2 tends to be a larger number than c/3.
Now add on the fact that the delivery system is only practical for high value items. This is basically a delivery system for electronics because of the weight restrictions. Hell, it wouldn't surprise me if people started to steal the drones themselves for parts.
So yeah, there are problems. The system is fundamentally less secure. How could it not be? You could make the drone itself out of one giant camera and GPS tracker and it would still be less secure than a human agent with an incentive to not steal. The system will still work -- but it will work because we have a police force, which amazon does not pay for, which will compensate for that lack of security.
The sky won't fall. Amazon is cutting a corner.