Yeah, I made a character on Miragul, fired it up, saw all the abilities (at the time we were in OoW on Mangler or something) and just went "what the fuck." If you haven't played up until that point, there's just SOOOO much shit to learn/bind it's overwhelming.
But the main thing is 75% of EQ appeal is nostalgia. And there's no nostalgia that hits harder than that classic-PoP route. That's where the money is, even if the game gets "better" later on, people are just unfamiliar and alienated by mid to late EQ.