He actually has a book written about being an incel and he also touts being former military but he didn't even make it out of boot camp; not to mention his LEO fetishization. He got in some trouble for disproportionately punishing women in the discord chat at one point and JChan had to step in and rescind a ban. Surprised it took this long, to be honest.
The guy was following Louder with Crowder on his Twitter. I'm surprised he made it past the screening.
What's even more dumb is they had two of them for close to two years. The Angelina person is almost as bad. They do serve across various games but it's not like that's much work either.
As someone else mentioned, they spend way more time just talking about non-game stuff in discord then anything else (at least what's publicly visible).
I've worked with a number of them in industry. Good, engaging ones are rare. But they're also disproportionately underpaid (~20k to 30k a year generally) for the job they're doing.
They can range from glorified hall monitor and news poster to working with design to make an entire balance revamp.
A really bad one we had a few years ago at a company I used to work for used to just post generic "It's Monday! What's your favorite <x>?" posts on Social media, didn't understand the concept of Discord or IRC, and simply just scheduled out new posts to be automatically posted every week on hootsuite and we'd basically have to beg him to post patch notes or updates, let alone actually engage on the forums.
I think a lot of people are just simply afraid in those roles, and I kind of understand why - often times developers will limit the content they can post, so the job becomes fairly reductive and you get a lot of contradictory information.
A good CM will ask if they can post something, and if they can't, ask for the approved wording to send out. A great CM will gather feedback bidirectionally and provide that to the production team.
We had one that basically worked on her spare time to effectively rebalance the game by just taking the community feedback directly and she made the changes wholesale herself once I provided her the method of doing so in a spreadsheet.
I've also seen a CM that asked CSRs and moderators to ban half the forums for posting 'image macros', and I had to ask the producer what the fuck we were doing and unban them all.
