Lots f responses from Devs today:
Aradune -- nothing in patch notes | EverQuest Forums
Addressing the underlying issues with Aradune performance (so we can up the pop cap again) is top priority, but nothing substantial could be ready for this update.
We still believe (for now) that a third tlp at this time would ultimately split the playerbase and cause more harm than good in the long run. That said, we know the massive wait time in the queue is awful, so we will continue to monitor carefully.
We do have many prospective server crash fixes in this update, but the we won't know for sure until the changes are up in the live environment. These fixes address known issues, and we expect there are still more as yet unknown issues impacting the server crashes as well.
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For some further clarification, when we weigh a new server or not, we are going by experience with doing this before but, more importantly right now, that standing up another server would likely have tremendous impact on crashes on all live servers, including the new progression servers. The fixes in today's update may change that calculation some.
Also, the problems we face right now are not a hardware situation, in that just adding new hardware won't solve anything. If that were the case, we would have done that right away. It's a perfect storm of multiple significant problems that have popped up recently converging.
Short-term, we are working as quickly as we can on the server perf issues so we can raise the cap (most important), and on the crash issues (game-wide). Medium-term, if the crash issues can be resolved, we can explore another server. Long-term, we need all of these issues resolved, so we can have more flexible plans when populations blow up in the future.
For Aradune right now, we will keep creeping the pop cap up as much as we can to make the queues as short as possible, and we are tackling the AFKer issues both manually and systemically, as that just exacerbates the problem.
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I'm not trying to convince you the current situation is acceptable. It's not, the frustration is valid and real, and we should not have let ourselves get trapped in this. I am trying to share insight into the situation for the sake of transparency, even if that insight is just more bad news.
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Alright just wanted to pop a quick update in this thread before I post in other locations.
Some of the fixes that were put in have solved some of the underlying issues Mepps mentioned in their previous posts so we've raised the population cap slightly to a point we're comfortable with. This won't eliminate the queue at this time but you should see some changes to it.