It's legitimately fascinating to see how they fuck things up. Looking at the developers that are currently on the public's shit list, Blizzard is there for their political kowtowing, Bioware for making something so utterly mediocre that it's completely vanished from the public awareness, but Bethesda...holy shit: poor game design, horrible bugs, unsavory monetization, physical merchandise snafus, and major website problems. And finding multiple ways to achieve each of these. It's amazing. Bethesda's always had an issue with releasing products with less polish than you'd want, but this is next level. You would think that somewhere in the process would make someone at Bethesda say, "Okay, we've fucked up a lot, this next major update needs to be fucking flawless or we're going to lose people," but instead they put out an update that causes users' computers to physically explode or some shit like that.
As someone who's hoping Elders Scrolls VI is good, God I hope this is just Bethesda being utter shit with online, and they'll be back to their usual fun-but-slightly-janky form by the next game. But in the meantime, may as well just enjoy the show, I guess.