Fuck Comcast

Any midwesterners have experience with Midcontinent Communications (Midcocomm)? So far they seem alright but I'm wondering if I'm going to run into Comcast-esque troubles down the line.

I've only been with them for a year, but I've had a 99.9% good experience so far. Brief internet outages in the middle of the night once every few months is the worst I can complain about. Nfi about their cable or phone service though, I don't use either.

Anyone else with an SB6141 experiencing random reboots and intermittent signal loss w/ Comcast? I called Tech Support, they 'swear' its my end, I've gone through two of these modems, brand new, happens same time every year where they go out around mid Summer. Every time I call support they start working great but an hour or two after, they shut down.

Melvin_sl said:

I've only been with them for a year, but I've had a 99.9% good experience so far. Brief internet outages in the middle of the night once every few months is the worst I can complain about. Nfi about their cable or phone service though, I don't use either.

Click to expand...

Yea, just have internet as well. It is pretty cheap; $35 a month for 60 mbps (which is probably slow to most of you but is just fine for my gaming/video streaming needs). They're pretty much the only real provider in Grand Forks so I'm hoping they don't suck!

Inque_sl said:

Anyone else with an SB6141 experiencing random reboots and intermittent signal loss w/ Comcast? I called Tech Support, they 'swear' its my end, I've gone through two of these modems, brand new, happens same time every year where they go out around mid Summer. Every time I call support they start working great but an hour or two after, they shut down.

Click to expand...

Yea that happens if you don't lease a modem with them.

Inque_sl said:

Anyone else with an SB6141 experiencing random reboots and intermittent signal loss w/ Comcast? I called Tech Support, they 'swear' its my end, I've gone through two of these modems, brand new, happens same time every year where they go out around mid Summer. Every time I call support they start working great but an hour or two after, they shut down.

Click to expand...

I have a SB6141 and its been great. I've never leased a modem with them but have never had them blame using my own modem when I have called in issues. Sometimes its a bad node on their end and using a router that lets you change your MAC address lets you get a new IP address/potentially assigned a different node. It usually takes multiple reports from different people to get called in before they take action if its an issue affecting a particular area and I'm usually one of the first to notice... Now that I've moved to a neighborhood with houses all built after 2002 I haven't had to call in any issues.

But trying to switch accounts from one Comcast franchise to another in a different state was a three month nightmare...

Inque_sl said:

Anyone else with an SB6141 experiencing random reboots and intermittent signal loss w/ Comcast? I called Tech Support, they 'swear' its my end, I've gone through two of these modems, brand new, happens same time every year where they go out around mid Summer. Every time I call support they start working great but an hour or two after, they shut down.

Click to expand...

Had this happen over and over again for a period of time with Cox, another cable internet provider. I had googled it and it was a fairly common problem at the time I had determined was some kind of problem between the firmware on the modem, and something with Cox services. Details are fuzzy but I believed it fixed itself after a bit when new firmware or something was updated. Basically the modem and Cox's new (at the time) service didn't work well together.

Vague information but hope it points you in the right direction.

lurkingdirk_sl said:

Cold doesn't affect the cable, yo.

Click to expand...

Incorrect. Continual heating and cooling will eventually build resistance in the wire up to the point of being useless. However, long before that the rubber and plastic surrounding the cable and the mesh sheathing that keeps it from getting RF ingress and egress will break down due to the same heating in summer and cooling in winter.

Inque_sl said:

Anyone else with an SB6141 experiencing random reboots and intermittent signal loss w/ Comcast? I called Tech Support, they 'swear' its my end, I've gone through two of these modems, brand new, happens same time every year where they go out around mid Summer. Every time I call support they start working great but an hour or two after, they shut down.

Click to expand...

Request an extended test be run on the line. If it's only happening in the summer chance are something in the wiring needs to be replaced. As I just noted, the cable does expand in hot weather, and if your wiring is old or exposed in places you could be dropping RF at top temperatures.

Some dude wanted to express his hatred of Comcast, so he did some target practice.

Looks like he needs more practice

That shooting is Comcastic.

I switched from the Motorola to a UBEE (Yes, I gave up and rented a modem for 30 days to eliminate the possibility of any random bullshit Comcast says is MY fault). I also upped my speed $10 and got their 105mb Blast! package for giggles. Installed the kit and everything provisioned; About three hours later, I started receiving random disconnects. A couple calls into Customer Service later, effing Indian dude on the phone named Ahmed re-provisioned the MAC address and it seemed to stabilize. Couple moments later, random disconnects again. Called customer service the next day and turns out they had another one of my modems trying to register itself on the network, so they removed that and made sure I wasn't being charged for hardware I owned (I got asked to provide receipts for my equipment, so I showed them the warranty slips for three years worth of Walmart warranty upgrades and told them to eff off). As of yesterday, Internet was still getting random disconnects and high latency during WoW or streaming movies. So I get a survey today asking about my installation kit? I put a dissatisfied for all my answers. Woman calls my phone and after some arguing she scheduled a tech visit but never mentioned I'd be getting charged. I receive more e-mails stating I'm going to get a $50 or more charge on my next bill for Failed Installation Kit service and potential charges should the technician discover any errors not responsible by Comcast. Politely called them back and they proceeded to offer 'protection service' from said fees for $3.75 a month. Fucking mafia.

Dealing with this shit since thursday and they refuse to admit it is a comcast issue and not my house/setup.

Those of you with issues and you have the Motorola modem go to 192.168.100.1 and post your signal page there.

Never had many problems with comcast. Their internet in the last 4-5 years has only dropped a handful of times and once it was because PG and E cut the damn cable line on the telephone pole. That sucked because it was on friday night and i didnt have any internet for the weekend.

Other then that pretty good. 50 bucks a month for internet and HBO Go.

Kedwyn_sl said:

Those of you with issues and you have the Motorola modem go to 192.168.100.1 and post your signal page there.

Click to expand...

This. When it gets hot as hell here during the summer it amplifies problems with line / signal strength. If you are getting random modem disconnects / reboots many times it's because your signals are too high/low. I had the same problem last year, ran fine all winter and once it got hot the shitty old splitters in the attic killed my signal.