The goal is to get a content backup onto a PC or some thing other than phone. My partner is like "Jen" in the IT Crowd and afraid she will brick her phone some how and lose some extremely important texts. We also thought printing out text threads and voicemail transcripts would be good for documentation purposes. There is an app called "deciphertexting" or similar that does it for iphones, but it looks at itunes backups, and we have android.