Deathwing
<Bronze Donator>
The manual labor in this case is triaging automated regression test results. Marking them with bug numbers. If there isn't a relevant bug, he has to open a new one.If he already has manual labor tasks I mean, does he complain about doing them or anything? Are the manual tasks too time consuming to explain to him? What do you have the dude doing? Writing out and executing manual test cases old school?
He'll complain about doing them. I don't necessarily disagree with him there. There's a disconnect where the people causing the failures don't see the ramifications of their actions. Thus in times of high development churn, he can get buried in triage work. It's hard to not feel resentful in that case.
But, it's also the job. I would prefer he have the motivation and skills to implement tools and strategies to improve his workflow, but he is seriously deficient in both of those.
For example, we write database upgrade tests for supported version to the newest. It's his job to write those tests. The workflow on these tests sucks, but the end result is that he's behind almost two years on some of these tests, which I just found out about 2 weeks ago. I tell him to get those missing tests in Jira, get some visibility on this shitty workflow and help document what's missing. His response: "I don't want to look bad.". It's like some weird amalgamation of childlike and beaten wife mentalities.