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Wtf is this shit? Some of the decisions Zeni makes and the way they go about things are just baffling.Bank Account Being Charged?
ZOS_JessicaFolsomZOS_JessicaFolsom Administrator, Moderator admin
12:03AM edited 12:10AM in Customer Support - English
Upon setting up your subscription plan you may see an initial transaction against your account however this transaction is only temporary. The charge represents an authorization check against the account provided and will be removed once the authorization check is complete.
Exceptions to this general rule are Webmoney, ideal, PaySafeCard, and Giropay.
Post edited by ZOS_JessicaFolsom at 12:10AM
Jessica Folsom
Community Manager (English) - The Elder Scrolls Online
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This is simply not how you do things in the real world. That excuse is fucking pathetic and probably an outright lie. Something in the billing fucked up and instead of coming clean they are going with this bullshit excuse.There's definitely a problem. Game is supposed to come with 30 days game time. But got charged today, and account says next charge is May 4th.
From the official forums:
Wtf is this shit? Some of the decisions Zeni makes and the way they go about things are just baffling.
What did they rollback? I logged off about 7am pst. Is that progress gone? I can't check. I'm at work.The #1 thing pissing me off is the rollbacks. That's unacceptable. I can ignore broken quests, NPCs bugging out, SLI not working, etc, but not rollbacks.
Hows everyone else liking the game now that it's been a few days? I see a few folks poopsocking through the veteran ranks or whatever it's called already
Being Charged 14.99 Up front Beforre 30 Days??? - General Discussion - Elder Scrolls Online Forums at MMORPG.comThis is simply not how you do things in the real world. That excuse is fucking pathetic and probably an outright lie. Something in the billing fucked up and instead of coming clean they are going with this bullshit excuse.
Rollbacks are 'semi'-normal. I've seen them in several launches and even afterwards. Never been charged upfront though, ever. Not even for a clear playing any mmo.The #1 thing pissing me off is the rollbacks. That's unacceptable. I can ignore broken quests, NPCs bugging out, SLI not working, etc, but not rollbacks.
I prepaid Green man Gaming for imperial copy and no emails today yet sad face.
So you just got yours?
Ya, got the codes but its all mixed in. I wish they put in a description line per code so you know what each is or better yet split the codes per order. When I ordered it with the discount at the time, it wouldnt apply the discount to the 2nd copy in the cart thus having to do a 2nd order for my second copy with the discount. I should have gotten 2 emails with equal number of codes. I then would know for sure what set of codes are for which account."You will not be able to redeem the Main Game and Explorer?s pack codes until 00:01 GMT, April 4th when the game launches."
I had problems finding their support too from their site, however if you google green man gaming support, you get a link toThe only thing I see on GMG support is a phone number and no email at this time. I see there Kbase but no option to email them in any way just call. My other option is to just enter a code at a time and watching how it registers within my account on ESO. Given that the first 3 code are for one order and the last 3 are the next order.
Thank you very much. That will be very helpful.I had problems finding their support too from their site, however if you google green man gaming support, you get a link to
Green Man Gaming : Submit a request for assistance
That should send them an e-mail to
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which is their official e-mail support (and the e-mail you reply back to when you get a response). I used that when I had problems with my first order not working, took around an hour before they replied back, and around 10-15 minutes per reply after that. They were actually quite helpful and fast.
What's even more hilarious are auth charges are usually a dollar, not 14.99.Being Charged 14.99 Up front Beforre 30 Days??? - General Discussion - Elder Scrolls Online Forums at MMORPG.com
mmorpg.com to the rescue and explain it.
You're fucking crazy, Abe. It's just an auth charge.Everyone in the thread is yelling at the guy who posted they charged his AMEX saying HE'S the dumbass for not knowing this is normal.
Mike B- "As many others have stated and linked to, it's an auth charge."
So much drama with this game right now, and I thought the TOR launch was funny.
Rollbacks are 'semi'-normal. I've seen them in several launches and even afterwards. Never been charged upfront though, ever. Not even for a clear playing any mmo.
spill the beans!I'm just gonna leave it there : itwouldseem ZOS policy regarding account sharing to race world firsts (lvl50, VR10, etc) is quite harsh and final, if you catch my drift.
Not fully, but I'm playing around with it some. I only have 2 skill points in it, mainly for Wall of Elements. So far I have skill points in Dual Wield, Destro, and Bow. I love swapping weapons out and guild abilities as it keeps things fresh.Anyone here fully using Destro staff? What abilities are you slotting?