Me: Yesterday you told me about Problem A and B. Well today they happened again but in a different system, do you recall the solution to Problem B?
Boss: ohhh. You must not have paid attention. I posted that answer in two different sections, but I'll post it again just for you. *posts solution to Problem A*
Me: Yes, I saw where you posted that yesterday and I successfully solved Problem A today, but yesterday you mentioned Problem B what was the solution to that?
Boss: Okayy, you're not understanding. *proceeds to explain in painfully trite detail every step to the solution to Problem A.*
Me: I understood, but you're repeating the solution to (printers) and I need the solution to (log-in). Nowhere is Problem B documented or its solution, but since you mentioned it and it's now resolved before my shifts even started I thought perhaps you knew.
Boss: That's just one computer of six that's messing up. Just put an out of order sign on it and if it doesn't self-correct I'LL put in the ticket not you.
My position overlaps with several departments, so I have several bosses. This boss is the female equivalent to the mug holding boss from Office Space, but her voice is baby-doll high pitch. She's superficially bubbly, but is massively arrogant at the slightest hint of opposition/disagreement even if she's dead wrong.
Essentially she made what should have been a simple interaction this protracted demeaning ordeal. It doesn't help that one of my pet peeves is telling me to do/how to do what I'm already doing. (I'm all for hearing about alternate ways, but repeating the already known is no time for that."