When in doubt, type a question plus reddit on Google. it's how I've found direct lines to real people at ups, uhaul, etc
God, I hate reddit. Can I seek out a woman with aids and fuck her instead? I mean, if I'm going to get aids, I might as well enjoy it.
I have to give UPS some credit though. When I redirect with Fedex it always takes days. They say it will take 1-2 days and they'll send me a text when it's ready. I always wait 3 days, get no text, so I go to the location anyway (hoping the text just didn't come through) and it wasn't there yet. Then a day or 2 later I get the text.
With UPS, I did the redirect sunday night and monday morning around 10 I got the text saying it was ready to pick up. So at least I got something for my $8 I guess. It's still bullshit that I have to pay extra for that when I know they're getting paid extra already to get the signature.