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Does anyone know how in the flying fuck you talk to a real person at Ebay customer support?
Two months ago I bought a bunch of Pokemon games that turned out to all be counterfeits. They're outside the return window because I didn't find out they were counterfeits until this week. They should still be covered by Ebay's money-back guarantee for stuff like intentional fake merchandise. However I can't do any of that through their automatic system because it doesn't let you do anything if it's outside the window to ask the seller for a return. I don't want to engage the seller on any level since they're fraudsters. Looked around online and found one customer support line that seems to be automated, because it steers you towards using the website's help section no matter what your question is. And the website doesn't help because it tells me to contact the seller like it would with any other return. The most rustly part of all is that the phone robot voice says "The best way to help with your specific problem is to go to the website and use our automated help". I didn't specify a problem. Motherfuck.
Two months ago I bought a bunch of Pokemon games that turned out to all be counterfeits. They're outside the return window because I didn't find out they were counterfeits until this week. They should still be covered by Ebay's money-back guarantee for stuff like intentional fake merchandise. However I can't do any of that through their automatic system because it doesn't let you do anything if it's outside the window to ask the seller for a return. I don't want to engage the seller on any level since they're fraudsters. Looked around online and found one customer support line that seems to be automated, because it steers you towards using the website's help section no matter what your question is. And the website doesn't help because it tells me to contact the seller like it would with any other return. The most rustly part of all is that the phone robot voice says "The best way to help with your specific problem is to go to the website and use our automated help". I didn't specify a problem. Motherfuck.