The whole refund after 2 hrs is kinda bullshit though. Sometimes they can polish up a terd just enough to keep people playing for 10+ hours before the glaring imbalances and the sheer bugs at end game start shoeing up. For instance, in this game the campaign was done rather well. Basically could take any skill and kill all 3 acts with it with a little boss kiting at the end. Or just by brute force of doing it over and over again until you did it. Now while some people experienced game breaking bugs in campaign, like bricking your game, most did not.
But then you start pushing to the mid and end game and all sots of shit starts breaking and falling apart. Like 3/4 of the active skills not scaling well, most of the outer ring of the passives not working, you start testing stuff in game and finding out it does not work or the fact that end game consists of running the same 4-5 maps over and over with new enemies and same layouts. So in essence you paid $40 for a 3 act campaign you can do in 6-10 hours but then the rest of the game, which realistically in any ARPG you will be spending 99% of your time in, is just downright broken unbalanced mess.
So you tell me is it really a shitty move by the players? Or is it a shitty move by the people that made this mess and passed it off as a finished game?