3. Personnel Changes.
"We are immediately evaluating managers and leaders across the Company. Anyone found to have impeded the integrity of our processes for evaluating claims and imposing appropriate consequences will be terminated."
That's the most interesting part in Kotick's letter for me. Pretty definitive. One could reasonably expect JAB to be silently exiting stage left in the not too distant future.
If he gets a pass, then the rest of the letter would appear to be nothing more than fluff.
I wrote days ago that he's gonna clean house. It's not surprising and pretty much expected