Do they know how bad it is? Surely they must right?
I'm sure they know, but not sure how much they care since they are still under the season pass pre-paid revenue. I'm expecting massive fixes in whatever the next DLC is around September, when everyone has to pay more to get it. They also just had a summit where they invited a bunch of streamers/former streamers for a 2 day Q and A with Bungie staff where all questions were answered (but most under an NDA so not many specifics came out). Overall the vibe seemed to be positive from the streamers that shared impressions.