I got this email this morning:
Greetings,
Account Name: REDACTED
A user of the above account has recently been involved in actions deemed inappropriate for Diablo III by the In-Game Support staff of Blizzard Entertainment.
Account Action: 6 Hour Suspension of Chat Privilegees
Offense: Spamming
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish.
* Saying the same phrase more than once in a period of 30 seconds.
Based on a review of the information presented, this Diablo III account has had its chat privileges suspended. While the account has been placed under review, you will be unable to speak to other players via any avenue of Diablo III. Should spamming behavior continue, we may proceed to apply further penalties including extended suspension of chat privileges, account suspension, or account closure. Once an account has been closed, any characters, items, or auctions will be irretrievable.
For further information, please review the Diablo III Policies and Terms of Use Agreement: (
Diablo III In-Game Policies - Battle.net Support) and (
http://us.blizzard.com/en-us/company/legal/d3_tou.html).
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time spent on Battle.net. Thank you for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
Battle.net Support
from:
X-DKIM: Sendmail DKIM Filter v2.8.3 su1-admin-smtp01.wowadmin.net r9U4gpMN000441
I haven't logged into a bnet account in a couple weeks before this and certainly didn't spam anything. I logged into my account just now and my characters/items are in order. It is protected by a hardware authenticater. I don't need anything from support but please don't take action from my account for spamming I didn't do.
Attached is the full email.