I noticed Holly posted their roadmap and their upcoming changes.... I wish they would address the core issues with this game. I know it's no secret but I would feel better if I could tell her about 4 things I would like to see change in EQ2. Not that it will open the floodgate of subscribers but the game would be so much more enjoyable if they would just fix a few things and I know they are aware of them.
If nothing else, fine a way to get about 8 abilities on the bar and maybe a few buffs and make that it. Last i played I had about 8 action bars full of crap. Just have 1 with maybe a secondary bar for buffs and/or custom commands.
Fix the stupid currency and itemization. The game has a huge drain sucking the player base into it. You find a vendor, you get Quest A, B, C... you jump in the instance you complete the instance for a reward, in addition to completing the quests, and you turn everything in and presto, you can almost by a piece of armor. You just have to get your quests and go through your instance again about 100 more times. Oh, and did I mention the utility that places you in a group so you can participate in the instance so you can mindlessly gather this currency is broken.
So you get the abilities straightened out, you go back to a more simplified currency system (or here's an idea, go back to looting items instead of farming tokens), and get rid of your ignorant variations of 1 piece of armor, you would have a game I would still play, even if its casual, to this day.
*Note* My information may be dated... this is a pretty old rant for me but I liked EQ2 and could almost say I loved it. The Naggy days were some of the best in my MMO career and that's saying a lot as I came from the glories days of EQ. I just don't get their methodology in moving forward with this game. I seriously doubt management cares much and if they really had passion for the genre and the game itself, they would fix that crap.