Brahma
Obi-Bro Kenobi-X
I bought the Logitech G933 less than a year ago, on 5/20/18, for $130 and it is basically a paperweight now.
The on/off button is a click slider (see on image below) and my issue is that even when it is on the on position, the audio is 'barely' audible unless I reach up with my finger and apply additional pressure towards the On-position.
This thing has been a flimsy, poorly made piece of shit from day 1. I should have listened to the reviews on Amazon saying it won't last more than a year.
To add insult to injury, I actually bought one of those worthless Amazon Asurion protection plans, figuring it was worth the $7 to replace $130 if it was as bad as everyone said. Well, they won't honor the claim and directed me back towards Logitech. Then, Logitech support wasted 30 minutes of my time and demanded it was either a software issue or that I needed to blow off the headset with a compressed air can. Fucking idiots.
Curious why they didn't honor your Asurion warranty? I've used it about 4 times and they always give me a no hassle.