Maybe my problem is I should just take charge in pugs - LISTEN MOTHERFUCKER WHY THE FUCK DID YOU JUST ROLL SYMMETRA WHEN WE'RE ON ATTACK STOP IT.
I'll start streaming my games so everyone can laugh at how hilariously terrible at this game I am and how if I had switched to any other character I wouldn't lose every single game.
Might find a niche in streaming, people will enjoy watching that hahaha.
I don't think, at least i'm not reading it in that tone, that they're complaining disregarding their own performance. I've seen the difference between people thinking they should be higher in the ranking, and people who are frustrating at their rank in general. I can't say for certain what it looks like in Overwatch at low ranks, but with my experience smurfing at low rank CSGO and League.. It's cancerous as fuck.
More than half the time, even regarding Elo Hell... I think its a matter of player mentality. The lower you go, the worse it gets.. not to say that there isn't people in the high ranking that are not the same. I run into it on a daily.
There is nothing more infuriating to play with people who don't value the game to the degree you do. What I mean by this, is by actually trying.. not doing fuckboi stupid shit because lolfunny. Actually trying to achieve, play, and mechanically understand the game. The lower you go, based off how this system works, is going to be filled with more trolly people who do not give a single fuck and the people that are obviously not capable of playing the game.. and being with that as someone who is actually trying to play the game to its actual purpose and challenge just sucks ass. It's like joining any varsity team in a school, if you have players on your team that are late/no shows to practice, and half ass the game.. it's going to be extremely hard to win the game, and if anything get notice by any college recruiter. Difference is, with varsity teams and such, you can literally cut people.. with in-game pugs, you're stuck with them.
Buut, i'm not saying these people complaining are not terrible at the game.. they're probably not good.. but I have some ounce of sympathy when they get stuck with shitters.. because even at high rank, it still happens. You get stuck with the guys who are the never wrong gods at the game, or they're the best to ever grace the game, only to blame others for faults but with no fault of their own. Either way, I always get a joyous kick when someone like a dps argues we need another tank or healer but doesn't change himself, or cries about we need better dps, demands a dps role.. gets it.. and gets ass blasted for the rest of the game and blames everyone else still. Pretty good shit, if I don't say myself.