Actually, it's more like this:
Present the idea of the project.
Concerns are raised.
Concerns are addressed by saying "the past is the past and I have learned from my mistakes and this time it's going to be different."
Fair enough by most anyone's standards.
Response is "That's cool Brad, we know people make mistakes! You go get em tiger and make it right this time!"
Most people are happy.
People start asking for details about the game, classes, leveling, etc etc etc.
Answers are fairly generic but with a caveat of "Wait for the kickstarter! I can't reveal much until then!"
Again most people are happy with this.
"Okay, you want to make your big announcement on the kickstarter, we understand!"
Kickstarter day finally gets here.
Kickstarter is steaming pile of unorganized shit with completely generic bullshit info and lore, amateur as fuck videos, confusing pledge tiers, concept art that looks mostly unrelated, and overall offering the distinct feeling that it was just thrown together at the last minute.
Concerns are raised.
Concerns are addressed by fans stating "Oh they probably just started on it!".
Concerns are inflamed by Brad stating "Oh no, we've been working on this since september!"
Concerned people are thinking "Hrm, he said this time it was going to be different. If this jumble of shit is what they came up with in 4 months and they are expecting it to be the driving force to get people to throw money down on their game... What is it going to be like when they aren't in the TEHE WE NEED MONEY phase?"
Concerns are addressed by Brad stating "Sorry guys! We are new to kickstarter! Help us out!"
Concerns are again inflamed when the cleric class "reveal" is nothing but generic bullshit you could pull off of any game website.
Concerned folks are like "Uhhh do you guys even have a design document for this game?!"
All of these concerns are addressed with "Sorry, we realize there are mistakes and we're working on it!"
Concerned folks are like "Give us more info, make us believe, help us want to give you our money!"
Fans reply to concerned with "OMFG GIVE THE GUY A BREAK EVERYONE DESERVES A SECOND CHANCE!"
Concerned folks are like "Uhhh, my expressing interest and asking questions is 100% proof of my desire to give him a second chance... If I just thought he was a piece of shit and didn't want to give him anything, I'd just ignore all of this after maybe calling him a douche a time or three."
Anyway... My point is, these questions and concerns have little to do with Vanguard directly. However, when you have someone who has already committed some offense, you treat them with more skepticism than you would someone who has not. When you have someone who has committed an offense, and is demonstrating behavior that alludes to the prior offense you become MORE skeptical... THAT is being rational.