Ive never had a problem with Cox or Centurylink, aside from the price they charge for their service.It's telecoms as a whole, not just Comcast. The rest aren't any better
Expect your next to bill to completely wrong. This is comcast's MO.After the retention center never called me back this morning I called them.
The lady seemed almost horrified and got me on the package I was promised, but for $20 more than originally promised. She waived equipment fees for my modem and the box in my bedroom and she backdated the plan 3 months so I'll receive credit for the difference on my next bill.
The next time I change my package (I had a simaler experience the last time, but not to this extent) it'll just be to cancel everything all together and get a new package with Direct TV assuming I don't cut the cord all together. As a matter of fact I'll probably work on the set up to do just that in the mean time.
This. I can't wait to move out of this town. I thought Charter was bad, then I moved to a place where Comcast is the only viable option (unless you consider 3Mbps viable). In retrospect, Charter seems like Mother Teresa.Expect your next to bill to completely wrong. This is comcast's MO.
I fully expect it to be, which is why i recorded the conversation on my end. (after I informed them I would be.)Expect your next to bill to completely wrong. This is comcast's MO.
Pizoi hit the nail on the head about the shared bandwidth.I just moved and my new cable provider is Cable One. They are supposed to give me 50 Mbps, but using speedtest.net, the best I've seen is around 40. 90% of the time it's 20 or less and very often, it's under 5. It's just me online using their supplied all-in-one modem/wireless router, and I'm using it wirelessly sitting 10 feet away.
I thought my speed was a factor of how many people where using the cable at the same time, not necessarily my network. You know, neighbors come home from work, fire up their computers and my speed suffers. My friend says no to this. He says you (me) are paying for 50 and you should get 50 regardless of what's happening next door. Is he right and what should I realistically expect?
Of course not, it was $178 with equipment fees.I'm curious but that $160 you were paying did that include the box/DVR plus all the bullshit fees? Ditched Comcast years ago so don't know how much they nickel and dime compared to Verizon, but my internet is dirt cheap compared to the TV and all the hidden extras that come with it.