Let's share/rant about our stupid, annoying, asshole customers.
I'll start. I got this as a reply to a 3 step "Click this, then that" email about a software feature. Specifically, a add-on icon in Outlook is now red, and it used to be yellow.
"Followed the directions and, as I expected, it did nothing. I'm not going to waste my staff's time by having them all try it too. I would like one of you to figure out how to make it work correctly. If, after fixing it on one of our workstations, you would like to explain to me how you fixed the issue, I will be happy to perform the fix on the other workstations. Until you know that you have a solution, please do not waste my time trying this or that if you do not know for sure that it will work. I pay for this service so that I don't have to waste my time experimenting with possible fixes for problems that might or might not work. And yes, I am not happy with your attempt to make me responsible for fixing my own computers."