Cutting in-game support to a minimum for EQ/EQ2:
DAYBREAK CONSTRICTS GAMEMASTERS IN EQ AND EQII
The new policy severely limits what gamemasters can do to correct what Daybreak is calling ?simple gameplay errors? in EverQuest II.
What constitutes a simple gameplay error? Gamemasters will no longer be on call to fix deleted items, accidentally sold items, accidentally bought items, misloots, or accidental modifications of items. ?Deleted characters will not be restored,? Daybreak warns, so ?feel free to re-roll a new character.?
Of note, the studio says it will not ?administrate a guild or intervene in guild management affairs in any way,? meaning that if your guild leader disappears, you?re out of luck: ?If your guild leader is absent, please create a new guild of your own or find another guild on the server that meets your needs.? Guild and character renames, the studio recommends, are to be handled with name change potions available in the cash shop.