Well, I'm 31 now, the last time I remember my reading comprehension being measured I was still in school... I was reading/testing well on college level books when I was 13. So maybe my reading comprehension has faded over the years, or maybe it's gotten better at spotting marketing speak being disguised as "honest player feedback". Real gamers don't speak like that, people in marketing being paid to deliver a message do.
Disingenuous at best. Actively and knowingly attempting to separate people from their hard waned money for an inferior product just so you can earn a paycheck at worst.
Personal Vendettas? I don't know anyone in the game industry, closest I've come was when I went to the Vanguard Fanfaire pre-release and met some of the sigil devs(and brad mcquaid), and was floored when none of them had played WoW even though it had even out for about 8-9 months at that point. I'm pretty much the dictionary definition of an "average gamer"... Only reason I post in this thread at all is so that you can report back to your higher ups some kind of same feedback about the lackluster feeling about this game and it's marketing guided community interaction, and maybe someone can fix it before it turns into full-blown disaster.