ADT, the home alarm monitoring company.
Worst fucking customer service ever. I have had nothing but problems with this company since day 1. Its been so long now I don't even remember, but somehow we found out they weren't even monitoring our home the first two months because the satellite phone wasn't working. They don't do weekend or evening calls so my wife or I scheduled time off of work for someone to be there and they call the hour of the appointment to say they aren't going to make it that day and would be back tomorrow. I run home from work the next day to meet the guy, he fixes it, and adt wanted to charge us to fix their fucking problem with the thing never working in the first place. I called to complain and a manager was supposed to call me back and of course never did, so I had to call back again. We can only set the delayed alarm because if we set the instant alarm our 13 lb shitzu sets off the motion sensor when the initial guy said no way would a small dog trip the alarm, it is heat sensitive and it would take ~40 lb animal to trip it. And the latest thing, they called about 2 months ago about some bull shit they have to come out and install some new thing for our satellite phone. Again, they don't do evenings our weekends and the soonest appointment they had, since they have to do this for every customer was 2 months away. ALSO, the time frame in which they gave me was something absurd like Noon to 6, two months in the future. So I reluctantly agreed and said be sure to call the day before so we can be sure someone will be home. I was busy at work so I just wrote adt on my work calendar. It was so long ago they called when I flipped the calendar to august and saw adt written on 8/28, I'm like wtf is adt, I had already forgotten all about it at that time because it was already so long ago. So guess who didn't get a phone call yesterday and guess who showed up at my house today right at noon? Yeah, adt can go fuck themselves.