I mean I think anyone who has ever done a TLP launch has experienced this. I don't really know that there's ever been a "decayed" MMO that has ever approached its original glory. WoW with all its financial power has never come close to its 12m subscriber peak in like 2012 or whenever it was, and it likely never will. I think the core business fundamentals simply prevent this. Now that EQ is part of a publicly traded company and we got real financial data on it, it's obvious what EQ is--it's a legacy game that throws out a good amount of profit (not just revenue), and doesn't require a huge investment to maintain. It's like owning stock in the local gas company, it's never going to go Tesla or Apple on you, but it's throwing off stable money every quarter from a decent sized "locked in" player base.
Anything to change that status quo would involve big fundamental changes, probably significant enough in nature it'd make more sense to just produce a new game or something in the first place.
I think the forumQuest Bill Gates bros overestimate how much monkeying around with little design shit in this ancient MMO is going to move the needle. The decision was clearly made wayyyy back when Star Wars Galaxies was being produced, that EQ wasn't "the future" of the company, that either its engine or its core game loop wasn't marketable or whatever to a bigger audience. So they've habitually harvested EQ cash to fund other (usually ultimately less successful) games. Maybe if they had reinvested more of that back into EQ going back 15+ years things might be at a different reality now, but that just isn't the case.