This has got to be the worst launch I've ever seen firsthand. 4 days and I haven't even been able to create a character, with every implication from Square being it could "be weeks" before Gilg is unlocked. Any other server requires spamming an AHK script indefinitely to even try to login, and even those are frequently locked outside of JP. News flash - you've launched a game easily still in the running for worst launch ever, with much of it aggravated by the sheer stupidity of your policies (like character lock, borked queue, no auto afk) and not even "normal" technical problems. It's as if you set out intentionally to make design decisions so shitty, that no reasonable human being could support them.
Shocking, really, that they could fail so badly when attempting to redeem themselves from prior launch failure with this relaunch. This mess is already in the running for worst launch yet and this is their second attempt.
They've definitely lost my two subs. I'm almost hoping I don't like the game much (if I ever get to try it), because it'll be that much easier to refund/charge-back it.
This sort of incompetence is wholly unacceptable and Square should be punished (economically). They have done all but ensured failure on any future online properties they attempt, having botched all 3 so far in historic ways. The sheer stupidity of the pattern of their decisions over time (FFXI NA players garbage-dumped on old JP Servers + random server allocation, FFXIV character creation lock with no queue at all, and a barely functional login queue) is fucking historic in this space. They're starting to make Brad McQuaid look like he actually might have some of his shit together.
Edit: Servers have gown down again after coming back up for maintenance. Took maybe 5 minutes? Must've been that killer 6am EST player load.