Hired on as 9-5, rarely weekends
24hr facility but enough redundancy that can catch up anything in the mornings
Wrong, underestimated nighttime tech help needs, so this week noon to 8.
Still not good enough, today and tomorrow want me 4-midnight, tomorrow being Saturday so also cancel morning gig that would've been an easy 100$ and the evening event of my friend's wedding.
8 pm boss thanked me for staying late and offered to buy me dinner.
Shift so far has been way less hectic than mornings. So much so that I start working on near zero priority tasks such as create training documents for processes.
Food arrives, I leave office to wash hands. Another department head exclaims, IT! Great! I thought you all left for the night, we've been down almost an hour and are losing money come quick. Preferring to instead remote in over dinner I asked for the device name (no ticket for this issue had been created btw). It's not the computer, but the printer they said. They tried everything (they said) but couldn't get rid of error message.
I'm lead to ops manager, the one who asked the other guy who got me. We get stopped four times by patrons along way and I hang while they're fixed.
Ops manager asks me for key to get into device. I don't have keys, don't have clearance for keys. I contact my boss who said the very dude I'm talking with is the one.
We talk with several heads who all point in different directions and ultimately learn it's manager b who unlocks the room and manager c who unlocks the device, all of which must be escorted by security. Four of us... All taken away from our busy duties. For paper. The printer was out of paper. Special paper that's locked elsewhere, but I held tight incase paper wasn't the issue (these printers suck, I've worked with several already and solution isn't always the same.)
This time it was just paper.
Rewashed hands, debriefed the VP I had to get involved to cut through earlier key noise, while he didn't know the answer he was able to get manager c involved which was an ordeal not mentioned.
He responded with, my shift ends in three minutes head out early before somebody else grabs me.
Midnight. Went from 8:30-9pm to midnight.. for nothing, nothing that needed me, truly.
I don't like having to be that guy but at this point in my career I simply can't get dragged into projects that take 20+ hours and aren't even on the books. Someone makes "some small request" and your day is gone hunting down one issue that really isn't that important.
So I just say you need to make this a ticket and take it up with leadership if you need it prioritized. I have a full workload on my plate most times so I can't just go on a sidequest like that.
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