These damn automated "support" systems that EVERY company has now when you call them.
Soon as I hear "I understand you'd like to speak to a person, but I need more information" or "I can direct your call quicker if I know why you're calling" I know I'm in for it. I can say literally anything and it'll come back with trying to direct me in a circle with the automated system, or it'll try to direct me to a website, or a freaking app.
Aside from simple bill paying, most of these automated systems don't actually help or speed things up. They're like some kind of fucking goalie that you have to figure out how to get around to reach a person.
start yelling "AGENT AGENT AGENT" into the handset to get through
"OK, I'll connect you to an agent. Let me see if I can find one available"