One of my friends in Michigan said he called, was answered to in 30 seconds and they calmly and professionally walked him through his options and he was off the phone in 25 minutes, having registered for what he said was a very nice and affordable plan.
Anecdotal evidence I know, but you dont even seem to have that much. You dont even KNOW if the phone banks are handling millions of calls, all you do is throw invectives and accusations at everyone along with Blakkheim and assume its "Janiqua"'s answering the phones. But no, I'm sure you dont call him a lazy American Inventor when he takes a day off. No, sireee