So I chatted with a best buy pajeet on the website this morning to see if they could give me a shipping tracking number for my 3060 so I be sure it actually exists. He proceeds to tell me that the item was "lost in transit". He then tells me "not to worry. I will help you with the best options". Those options being to cancel the order or wait for a reship. I closed the chat without further comment, confident in the knowledge that Praheet Jindal had no fucking clue what he was talking about.
Got the ready for pickup email a couple hours later and have it at home now. Moral of the story is to never even try to use chat customer service options.