Smartphones

Google is pretty awesome. My 6P developed a known battery issue where it shuts down randomly between 15-30% life left.

The most recent time when I was on a long walk with my kids, which was a bit disconcerting to have it die at 30%.

I was out of warranty but they are sending me a refurbished replacement at no charge.

They definitely didn't have too, so kudos to them.

Mr. K said:

Google is pretty awesome. My 6P developed a known battery issue where it shuts down randomly between 15-30% life left.

The most recent time when I was on a long walk with my kids, which was a bit disconcerting to have it die at 30%.

I was out of warranty but they are sending me a refurbished replacement at no charge.

They definitely didn't have too, so kudos to them.

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I'm having the same battery issue with my 1st gen Moto E. Not always but more often and getting worse.
What is the issue and can it be fixed with a total phone factory reset?

Current fact of life...

phones are made to last 1 year.. 2 at tops - after that once you see an issue its only going to get worse.

I'll let you know how my Moto E is doing next year. Another phone is out of the question at this time unless someone gives me one. Priorities will be more important than a phone issue. Thanks anyway.

Deathwing said:

There's no way your main mode of communication can't be spared $50.

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Currently taking care of my ailing mother and work is impossible as she needs 24/7 care. I can deal with the issue at hand, just wanting to remedy this with a quick reset if it helped is all I needed.

Batteries degrade over time, they have a set amount of full charges and each charge lowers the maximum charge by X amount.

A factory reset usually fixes the battery reporting accurately though.

"A factory reset usually fixes the battery reporting accurately though."

The Bomb... Thanks Noodleface . This will fix what I need, just so my 14% warning will work. Let you know how it goes.
I knew my vote wouldn't be wasted.

It doesn't always fix it, fyi, but it does in a large majority

DeuxDeux said:

my LG4 (less than a year ownership) is rebooting constantly in the early logo stage of booting up.

What the hell do I do.

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I'll ftfy.
Send it to me and purchase another one.

Christ Google, get more Pixel phones in stock! I've been on their damn waiting list since Christmas, and nada. All of the 5" Pixels have been OOS for 2 months as well as all of the 128GB 5.5" Pixels

Joeboo said:

Christ Google, get more Pixel phones in stock!

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Better get one before the trade wars begin and send me your old device.

Joeboo said:

Christ Google, get more Pixel phones in stock! I've been on their damn waiting list since Christmas, and nada. All of the 5" Pixels have been OOS for 2 months as well as all of the 128GB 5.5" Pixels

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Yea, this is silly. I'm not interested in this gen as my current phone is meeting my needs, but they're definitely fucking up by not being able to meet demand. Google needs to handle their manufacturing attempts much better if they want to compete with Apple in the higher end of the market.

DeuxDeux said:

my LG4 (less than a year ownership) is rebooting constantly in the early logo stage of booting up.

What the hell do I do.

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We have seen this in my store all the damn time over the last year; Not a damn thing we can do except send out a replacement and hope for the best, provided it's under warranty. Otherwise, you're likely to start looking for a new device.

Destiny's Paw said:

Better get one before the trade wars begin and send me your old device.

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Just FYI the 6P issue may not be the same and factory resets did not fix it.

I hope it works for you though.