Thanks for this Fedor. I found this quote particularly apt: "SOE games are not developed to be fun, creative, or rewarding experiences for the player. They are made to drain as much money from them as possible." I realized this for myself after many years of EQ play and much time wondering why on earth they never reinvested the gains they reaped from EQ back into the game in order to transform it into something truly amazing. There is so much that they could have done to enhance and broaden the world and gameplay experience, they obviously had the resources to do it but they never lifted a finger except to pump out expansions once or twice a year. Expansions that slowly killed the heart and soul of the game bit by bit by making prior content virtually obsolete and thus shrinking the game world instead of "expanding" it simply to force subscribers to buy or get left behind.
His talk about SoE's management was worth reading also and gives me little hope that they have improved recently. Though it would be nice if they were able to finally get their shit together.